Privacy Policy – Moud Perfume

Who we are

Our website address is https://moudperfumes.com.
We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you shop with us.

1. Information We Collect

We only collect minimal personal information necessary to operate our store:
- Personal Information: Name, billing address, shipping address, email, and phone number.
- Order Information: Products purchased and order history for fulfillment and support.
- Account Information (if you register): Username, email, and saved preferences.
- Technical Data: IP address, browser type, device type, and limited usage information.
- Cookies & Tracking: For basic site functionality (e.g., cart, checkout, login).

2. What We Do Not Collect or Store

We do not store credit card numbers or full payment details.
Payments are processed securely through third‑party, PCI‑compliant providers (e.g., Stripe, PayPal, bank gateways).
Sensitive data (payment credentials, government IDs, etc.) is never stored on our servers.

3. How We Use Your Information

We use only minimal personal information to:

Process and deliver your orders.
Provide customer support.
Communicate essential updates (order status, delivery notifications, account information).
Prevent fraud and secure your account.
Improve our website experience.
Comment cookies save name, email, and website for 1 year.
Login page sets a temporary cookie to check browser support, which is removed on close.
Login cookies store login info for 2 days, extend to 2 weeks with “Remember Me”
Screen display cookies last 1 year.
Logout removes login cookies.
Editing or publishing sets a cookie with post ID, expires after 1 day

We do not use your data for unnecessary profiling or invasive tracking.

4. Sharing Your Information

We only share personal data when necessary:

Service Providers: Shipping partners and secure payment processors.
Legal Requirements: If required by law, such as a subpoena or government inquiry.

👉 We never sell, rent, or trade personal information.

5. Data Retention

We keep your personal information only as long as it is necessary:

Order Records: Stored for legal, tax, and accounting purposes, then deleted.
User Accounts: Deleted upon request or inactivity if you no longer shop with us.
Payment Data: Never stored by us (handled only by third‑party processors).

If you request deletion, your data will be permanently erased unless retention is legally required (e.g., invoices for tax filings).

6. Your Rights (California Residents)

You have the right to:

Access the personal information we have about you.
Request deletion of your personal data.
Opt-out of personal information sharing or tracking for advertising.
Correct inaccuracies in your user account if you maintain one.
Limit data use to only necessary services.

To exercise your rights, email us: contact@moudperfumes.com

We respect your privacy choices and will process requests promptly.

7. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

9. Data Security

We implement strong safeguards:

SSL encrypted checkout.
PCI‑DSS compliant payment gateways.
Regular security audits.
Minimal data collection = minimal exposure.

No online system is 100% secure, but we always apply industry‑best practices to protect your data.

10. Changes to This Policy

We may update this Privacy Policy to reflect new regulations or business practices. Changes will appear on this page with a revised date.

11. Contact Us

For inquiries, requests, or privacy questions:

📧 Email: contact@moudperfumes.com
📞 Phone: +1 (279) 300‑9818
📍 Address: Moud Perfumes, 603A Douglas Blvd, Roseville, CA 95678, United States

11. Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to opt‑out of the sale or sharing of your personal information.

We do not sell your personal information for money.
However, we may share limited information (such as cookies or device data) with advertising and analytics providers to improve website performance and marketing.
You may opt‑out of such sharing at any time by contacting us or using the link provided below.

12. Data Sharing, Content, Comments, Media, and Cookies

Data Sharing
- If you request a password reset, your IP address will be included in the reset email.
Embedded Content
- Articles may include embedded content (videos, images, articles).
- Embedded content behaves as if you visited the external site directly.
- These sites may collect data, use cookies, track your activity, and monitor your interaction if logged in.
Comments
- We collect the data shown in the comment form, plus your IP address and browser user agent for spam detection.
- An anonymized string of your email may be sent to Gravatar to check for usage. See their policy: https://automattic.com/privacy/.
- After approval, your profile picture is visible with your comment.
Media
- Do not upload images with embedded location data (EXIF GPS).
- Visitors can download and extract location data from images posted online.
Cookies
- Comment cookies store your name, email, and website for one year.
- A temporary cookie checks if your browser accepts cookies on the login page (deleted when closed).
- Login cookies last two days; screen option cookies last one year. Selecting “Remember Me” keeps login for two weeks. Logging out removes login cookies.
- Editing or publishing an article saves a cookie with the post ID, valid for one day.